CONTACT US

We are here to assist you. Please select the appropriate enquiry type below.

General Enquiries:

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HSCODE Tarif Classification and HS Code Assistance:

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Procedures:

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Policy and International:

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Human Resources:

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System:

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Make A Report:

Important Notice

Before submitting this report, please be informed that you are acknowledging and agreeing to abide by the rules stipulated in the Terms and Conditions. By proceeding with the submission, you confirm that you have read and understood the terms and conditions outlined in the agreement here. It is crucial that the information provided is accurate, serious, and not intended for playful or joking purposes. Your compliance ensures the credibility and effectiveness of our reporting system. Thank you for your cooperation in maintaining a safe and secure community.

By checking this box, I confirm that I have read and agree to the full Terms and Conditions. *

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General Enquiries

General Enquiries

For general questions related to Customs services.

ukk@customs.gov.bn

(Unit Komunikasi Korporat)

HS Code

For Tariff classification and HS Code

upkt@customs.gov.bn

(Unit Penilaian, Klasifikasi dan Tarif)

Procedures

For import/export procedures and documentation.

info@customs.gov.bn

(Unit Perkhidmatan Pelanggan)

Policy and International Division

Related to customs policy and international matter.

bppa@customs.gov.bn

(Bahagian Dasar dan Antarabangsa)

Human Resources

Related to Customs human resources.

hrd@customs.gov.bn

(Bahagian Sumber Manusia)

System

Related to Customs System such as BDNSW, EES, CustomsBN and etc.

customs.itu@customs.gov.bn

(Unit Pengurusan ICT)

Make a Report

The public is encouraged to report incidents of smuggling and suspicious activities. If you have any information to share, please submit it using this form. Thank you for your cooperation.

intel@customs.gov.bn

(Unit Perisikan)